Once the order confirmation has been received we are unable to cancel or change it. You are welcome to return the original purchase at no additional cost, and place a new order.

You will receive a shipping confirmation email with a tracking number as soon as your order has shipped, which is estimated from 1-3 business days after the order is placed.

Standard delivery is 2-6 business days; this may be extended during sale periods.

We offer complimentary returns within 14 days of delivery if the item is unworn, unwashed, undamaged and in its original condition. Instructions can be found on the returns form that accompanied your parcel. During the Christmas period, we offer extended returns until January 15th.

Please save your receipt when the return is collected in order to track it on the courier’s website.

When your return has been completed in our warehouse, you will receive a return confirmation via email. It may take up to 10 business days until you will receive a return confirmation.

You will be refunded the purchase amount (excluding shipping costs) within 10-14 business days, in the same form of payment originally used for the purchase.

To exchange an item purchased online, please return it with our complimentary returns service and place a new order.